TubePress Pro

TubePress is offered, alongside to the free WordPress plugin, in a paid version called "TubePress Pro". This page provides an overview TubePress Pro benefits, the payment and subscription process, and what you can expect as a paying customer.

Benefits

For just $25 per year (that's about $2 per month!) here's what you get…

  1. All the great features of the free WordPress plugin
  2. One full year of priority support in the discussion forum
  3. One full year of unlimited TubePress Pro upgrades and downloads
  4. Standalone PHP capability (i.e. use TubePress anywhere that runs PHP!)
  5. Powerful bonus features such as
    1. Play videos with FancyBox or TinyBox

For a full and detailed comparison of TubePress Pro vs. the free version of TubePress, please visit the features comparison page.

How to Purchase

For the impatient, you can purchase TubePress Pro by clicking the "Buy Now" button at the TubePress download page. The site will guide you through the rest of the process.

Unsure of a step along the way? Here are the detailed steps to purchase and download TubePress Pro.

  1. If you haven't already, please register an account on tubepress.org. This is free and just takes a moment. You'll need an account to access the Pro downloads as well as get your priority support.
  2. Visit the TubePress download page and click the "Buy Now" button.
  3. You'll be taken to the Terms and Conditions page. Please review the Terms and Conditions. It only takes a minute to read them. If you accept the Terms and Conditions, click "Agree".
  4. You'll be taken to PayPal to complete the transaction. Afterwards you'll be returned to tubepress.org.

After Purchase

Once you complete the PayPal transaction, here's what you can expect.

  1. Your account will reflect TubePress Pro status for a full year.
  2. You will also receive two email receipts to your PayPal email address: one from PayPal and one from tubepress.org.
  3. You'll have access to the Pro downloads from the members area.
  4. Your username in the forum will show up in green.

Problems Purchasing

There are ample opportunities here for wires to get crossed, so if you have any trouble please feel free to contact me and I'll be happy to assist.

Subscription Renewal

As described in the Terms and Conditions, your subscription will renew annually unless you explicitly cancel it. You can cancel at any time during your subscription period and still retain TubePress Pro status for a full year from your last payment date. In effect, this means that you can purchase TubePress Pro, cancel your subscrition immediately, and still enjoy TubePress Pro for an entire year.

To reiterate, it is your reponsbility to cancel your recurring payments through PayPal. You can do so by following the instructions found here.

Priority Support

The discussion forum is open to any TubePress member for support, but active TubePress Pro members are entitled to priority support. Pro members are distinguished from non-Pro members by the color of their usernames in the forum. TubePress Pro member names will appear in green, while regular member names will appear in blue. See the diagram below for an example.

Here's what you can expect with priority support

  1. Your question will be answered by your TubePress developer or another user. This is guaranteed. Usually, the developer is the first to respond.
  2. You should get a response within one business day. This is not guaranteed, but is the normal case. On occassion - especially during holidays - it will take longer for a response.
  3. TubePress Pro members will have their questions answered ahead of regular members.

Please not that priority support does not include email or PM support. There are simply not enough human resources to be able to answer individual support requests over email. That said, I make a best-effort to help any member that asks for assistance.

overview/tubepress-pro.txt · Last modified: 2012/04/26 12:14 by Eric Hough
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